Our Services

    Proposed Actions:

    • Develop phase 3 of the Customer Focus Programme and prioritise service improvement projects and digital system replacements. 
    • Update the planning service improvement plan to include a review of processes and charges.
    • Pilot the introduction of smaller refuse collection vehicles to improve the waste collection service.
    • Create an operational control room to assist with planning and controlling waste collection.  
    • Deliver an effective and efficient street cleansing service across the city.

    Our People and Communities

    Proposed Actions:

    • Invest in and increase the usage of leisure centres by delivering the Leisure Transformation Programme – Phase 3 and 4.
    • Invest in our playgrounds by delivering the playground improvement programme.
    • Deliver animation/ outreach activities as part of our community, play, leisure development and park programmes.
    • Continue to deliver the Participatory Budgeting process.
    • Maintain Green Flag and Green Flag Heritage and Ulster in Bloom accreditation award status in our parks and open spaces.
    • Deliver the Neighbourhood Regeneration Fund and other capital investments in local areas.  

    Our Place

    Proposed Actions:

    • Complete the Vacant to Vibrant Programme.
    • Develop and deliver the Belfast Public Bike Hire Scheme.
    • Progress the delivery of Greenways Programme.
    • Deliver the Belfast 2024 Cultural Programme.

    Our Planet

    Proposed Actions:

    • Deliver the Belfast Tree Strategy and Action Plan.
    • Continue to deliver the 1 Million Trees Programme.
    • Continue to lead on the Council’s Climate Action Plan. 
    • Develop and adopt the Belfast Electric Vehicle (EV) Strategy.
    • Develop a Council Energy Plan. 
    • Deliver the Horizon Europe funded UP2030 project which aims to embed net zero in urban planning. 
    • Operate Household Recycling Centre's services, segregating various waste streams and working in partnerships with others to ensure items are reused, recycled or recovered.

    Our Economy

    Proposed Actions:

    • Deliver Northern Ireland Enterprise Support Service (NIESS) to increase the number of new business starts and to support business growth.
    • Deliver employment and upskilling academies in priority sectors in line with industry demand, focusing on inclusive growth target areas.
    • Deliver key programmes identified within the Labour Market Partnership Action Plan.
    • Extend business commitment to the Belfast Business Promise (BBP)
    • Encourage city innovation, by delivering the Augment the City Challenge competition, inclusive innovation demonstrator projects and Belfast 5G innovation engagement programme.
    • Deliver the Social Value Procurement Policy

    Compassionate City

    Proposed Actions: 

    • In partnership, promote support and advice services across the city to help with the high cost of living and anti-poverty.
    • Extend the delivery of cost of living and anti-poverty support programmes (e.g., Social Supermarkets and Hardship Programme).
    • Provide funding and support to community based advice services across the city.
    • Provide funding and support to organisations who provide capacity support and local services.