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Performance Improvement Plan 2024-2025
The Local Government Act (NI) 2014 introduced an ‘improvement duty’ on councils, which requires us to make arrangements to ensure continuous improvement in relation to the services we provide.
As part of this, we are required to consult residents on our proposed improvement objectives and to publish an annual Performance Improvement Plan.
Our Improvement Plan does not include everything we plan to do in the coming year, but instead focuses on a small number of key improvements, that we believe will make a difference to our city and the people who live in Belfast.
The improvement objectives for 2024 - 2025 are:
Our services
We will continue to adapt and improve our services to better meet the needs of our residents and stakeholders.
Our people and communities
We will improve our local areas and provide opportunities to support our residents to become healthier and engaged.
Our place
We will create a more vibrant, attractive, and connected city (including the city centre).
Our planet
We will champion climate action; protect the environment and improve the sustainability of Belfast.
Our economy
We will stimulate inclusive growth and innovation, help businesses to start-up and grow and create opportunities for more and better jobs and employment.
Compassionate city
We will support our residents through the cost-of-living crisis.
You can read the Performance Improvement Plan 2024-2025 by clicking on the relevant links and documents posted on this page.
Performance Improvement Self Assessment 2023-2024
We are also required to review our performance by publishing a year-end performance report. The report provides an update on our improvement actions and the progress we’ve made against the key objectives within our improvement plan. It is assessed by the local government auditor.
You can also read our most recent year-end assessment on the implementation of our Improvement Plan for 2023-2024 along with benchmarking information comparing our performance with other councils in Northern Ireland by clicking the relevant links and documents on this page.
Please contact our Performance Team performance@belfastcity.gov.uk if you require any assistance or further information.
Performance Improvement Plan 2024-2025
The Local Government Act (NI) 2014 introduced an ‘improvement duty’ on councils, which requires us to make arrangements to ensure continuous improvement in relation to the services we provide.
As part of this, we are required to consult residents on our proposed improvement objectives and to publish an annual Performance Improvement Plan.
Our Improvement Plan does not include everything we plan to do in the coming year, but instead focuses on a small number of key improvements, that we believe will make a difference to our city and the people who live in Belfast.
The improvement objectives for 2024 - 2025 are:
Our services
We will continue to adapt and improve our services to better meet the needs of our residents and stakeholders.
Our people and communities
We will improve our local areas and provide opportunities to support our residents to become healthier and engaged.
Our place
We will create a more vibrant, attractive, and connected city (including the city centre).
Our planet
We will champion climate action; protect the environment and improve the sustainability of Belfast.
Our economy
We will stimulate inclusive growth and innovation, help businesses to start-up and grow and create opportunities for more and better jobs and employment.
Compassionate city
We will support our residents through the cost-of-living crisis.
You can read the Performance Improvement Plan 2024-2025 by clicking on the relevant links and documents posted on this page.
Performance Improvement Self Assessment 2023-2024
We are also required to review our performance by publishing a year-end performance report. The report provides an update on our improvement actions and the progress we’ve made against the key objectives within our improvement plan. It is assessed by the local government auditor.
You can also read our most recent year-end assessment on the implementation of our Improvement Plan for 2023-2024 along with benchmarking information comparing our performance with other councils in Northern Ireland by clicking the relevant links and documents on this page.
Please contact our Performance Team performance@belfastcity.gov.uk if you require any assistance or further information.
We welcome ongoing feedback, comments, and suggestions on how we might improve our services and performance. You can leave feedback in relation to performance improvement here.
