Proposed Improvement Objectives and Indicative Actions

Proposed Actions:

• Improve our customer care practices by continuing to implement our customer focus programme 
• Improve the efficiency and effectiveness of key services, focusing this year on our services that help make the city clean and green
• Upgrade and improve our Leisure facilities by continuing to implement our Leisure Transformation Programme

Proposed Actions:

• Improve the physical condition of local neighbourhoods through the Neighbourhood Regeneration Fund
• Improve our parks and playgrounds (maintain Green Flag accreditations and carry out local upgrades)
• Develop a physical Activity and Sports Strategy 
• Continue to enhance and improve how we engage and involve our residents by piloting Participatory Budgeting and undertaking outreach to seldom heard voices
• Support the Belfast Youth Council to identify key priorities and actions for taking forward in 2023/24
• Utilise our community networks to support our residents, especially those most vulnerable, through the cost-of-living crisis
• Develop framework for provision of council services to help address cost-of-living crisis and to help connect residents to advice and support 
• Undertake a review of BCC/DfC-funded advice services 
• Sustain and extend the Warm & Welcome Spaces programme

Proposed Actions:

• Deliver support through our local business start-up programmes
• Deliver the ‘Go for it’ programme for start-up support for 2023-2024 
• Help mobilise and deliver the new enterprise support service

Proposed Actions:

• Help tackle climate change by developing and implementing a BCC Climate Plan. This will be supported by actions to address biodiversity and “green” our fleet 
• Protect our environment by developing a BCC tree strategy and by continuing to roll out the One Million Trees programme
• Increase the level of recycling across the city and reduce our reliance on landfill (waste and recycling actions)

Proposed Actions:

• Revitalise and support our city centre by continuing to implement the Vacant to Vibrant City Centre Capital Grant Scheme 
• Improve public spaces and greenways across the city focusing on City Cathedral Gardens, Forth Meadow, Lagan Gateway and Marrowbone Millennium Park
• Encourage digital innovation across the city by continuing to deliver the Smart District programme, including delivering: the City SME Challenge Programme; the Citizen Office for Digital Innovation programme, and the Smart District Innovation Hub.